Causes And Instant Solutions For Epson Printer Errors

Emilee Boone
6 min readSep 10, 2021

When your printer encounters an error code, it will warn you. This could be caused by a motherboard problem or another type of internal component failure. This error can be caused by a malfunction in the motherboard or other internal components.

If you receive an Epson WF 3640 error code 0x97, Epson WF 3620 error code 0x97 printer, or another WorkForce printer, don’t panic. Consider these basic troubleshooting steps before you send your printer to a shop.

Epson Error Code 0x97

The Epson wf 3620 error code 0x97 is most likely due to the following. These could be caused by an internal hardware problem such as a sudden motherboard failure, unexpected printing process stoppages, damaged system files or corrupted files, jammed paper issues, and other reasons. The best way to quickly fix this problem is to follow the below steps.

It is important to identify the root cause of the problem you are experiencing. You can’t give the right solution if the causes aren’t known. Here are some examples of these prominent causes.

The main reason why Epson printer error 0x97, is motherboard failure.

· An error code may be caused by a hardware problem with the Epson printer.

· It is possible to have connectivity issues. Verify that the cables are functioning properly.

· This defect can occur if the printer driver on your system is corrupt.

· This problem can be caused by a jammed printer’s nozzle. Regular cleaning of the printer nozzle is necessary.

· Software issues can also occur. Sometimes, Epson printer software may malfunction.

How to Fix Epson Printer Error Code 0x97: Instant Solutions

These quick hacks can help you resolve any issues with your Epson printer. These solutions may be the best for you.

Method 1:-Restore Epson Printer to Factory-Default Settings

· Turn the Epson Printer on.

· Next, disconnect the power cable and wait for about 1–2 minutes before reconnecting.

· Turn the Epson Printer off and then hold down the “Resume” button for between 20–30 seconds. The Attention light will turn on.

· Next, click the “Resume” button.

· Try printing a document to check if the Epson Printer error 0x97 persists. If it does appear again, you can try the next method.

Method 2: Turn your Epson printer ON and OFF

· Another alternative is to switch your Epson printer ON and OFF.

· To turn off your printer, press the “Power” button.

· Now take out all cables that were connected to it.

· You can wait for six minutes, then stop touching anything.

· Hold the “Power” button down for 1 minute.

· Once you have the button pressed, plug the power cable into the printer. You can ask someone else to assist you.

· After plugging in the power cable, keep the “Power” button press for one more minute. After that, release the power cable.

· Next, connect your printer and computer cable you have taken out. To see if Epson Printer error 0x97 persists, print a document.

Method 3:- Remove Jammed Paper

· You should first check if there is a jammed paper issue. If yes, then you need to disconnect the printer and reconnect it.

· First, delete all Epson printer printing jobs.

· Unplug any USB cables or other cables that were connected to the printer. Next, disconnect the printer and your computer.

· Open the Epson printer cover, then take out the jammed paper.

· Now, remove the cartridges and re-insert them.

· Click the “Power” button. Connect the Epson printer cables to your computer by plugging them back in.

· Reload the paper, and print again. If the problem persists, then you can try the next method.

Method 4:- Clean the print head

Sometimes, an Epson error 0x97 can be caused by a dirty or clogged printhead. The solution is to thoroughly clean the printhead if this is the case. These are the steps to clean an Epson printer’s printhead.

Step 1 -Each ink cartridge should be removed one at a time from the printhead. Invert the ink cartridges and place them on top of a piece of paper or towel. Next, remove the printhead carefully from the printer.

Step 2 -Use a clean, lint-free cloth dampened in warm water to thoroughly wipe the bottom of your printhead. Continue cleaning the nozzle until no more black ink is visible on the fabric.

Step 3 -For 10 minutes, soak the printhead in warm water. Boiling water is not recommended. Place a piece of paper towel on the bottom and allow the printhead to soak. Remove the printhead from its bowl and wipe it clean with a dry, lint-free cloth.

Step 4 -Lay the printhead on top of a towel. Let it air dry for 15 minutes. After drying, place the printhead in the carriage. Next, reinstall the cartridges in their respective slots. Check to see if any changes have occurred.

Method 5:- Reset your Printer

This method of troubleshooting works almost the same as the first. Separate all cables from the printer. Allow your printer to rest for five minutes before you begin. Next, hold down the Power button for approximately 1 minute. Keep pressing and holding the Power button for at least 1 minute. You will need to enlist the assistance of another person during this process.

Hold the Power button for one minute more, then release. To determine if any improvements are possible, run a test print. If Epson printer error code 02x97 persists, the final method might be the answer.

Method 6: Take a scan and fix the problem

If none of the solutions above worked, it is recommended that you scan the problem and then fix it.

Epson Error Code 0x97 on Mac:-

· Download the best scanner software.

· Next, press the “Scan Now” button.

· Next, click on the ‘Fix’ button and then close the window.

· Your error will be removed after you have completed the scanning process.

I trust that your issue has been resolved.

If this problem persists, you can seek professional help.

Method 7: Install and update the printer driver

· Enter the Search field and click the Start button to go to the Device Manager.

· Next, look for the “Printers and Hardware” option.

· You will find the Epson printer version and name.

· Right-click that option, and select the “Update Driver” option.

· Your Epson printer driver will be updated to the most recent version.

Steps to fix Epson printer error code 02x97 Mac Book Pro

Step 1: Unplug the device and plug it in

· You should open your Epson printer case and check for jammed paper or other debris. You can remove any jammed paper or debris from your Epson printer casing.

· Next, remove all printer cartridges.

· Next, disconnect the power supply and USB cables.

· After unplugging or disconnecting your Printer, you will need to press and hold the power button until you want to turn it on. The printer will then discharge any remaining currents.

· You will now need to connect all USB s and power the cable.

· Check for errors by turning on the Epson printer.

Step 2: Examine the wet tissue

This code display is often caused by the ink buildup around the head sprayer. You can solve your problem by cleaning the ink off with a piece of wet tissue. Follow these steps to clean up.

· After turning off the printer, open the casing.

· Use warm water to wet tissue.

· Next, move your head to the middle.

· Place the tissue in the head cleaning pad.

· Move your head towards the parking spot.

· Wait for a while, then take out the tissue and seal everything.

· Next, turn on your printer to confirm that the error has not returned. If it still doesn’t work, repeat the steps 2–3 times.

Step 3: Scanning and Fix

These are the steps to fix Epson Printer Error 0x97

· First, download the 0x97 patch.

· Click the “Scan” button.

· Next, click on “Fix” to finish the repair process.

For online support, contact us

Epson wf-3640 error code 0x97- The above-described steps can help you solve your problem quickly. If you have any questions, contact the customer service team. They will offer the best solutions for all Epson Printer issues.

Send an email to Epson’s email address to report any issues to their Printer Support team. You can also chat with them via the Live Chat Portal to get the right fixes.

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Emilee Boone
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I am Emilee Boone working as an IT Engineer. I can help you to fix an avast and google chrome related issue such as google chrome antivirus settings, stop avast